Full-time Housing Advocate/Case Manager Position

Posted Wednesday December 27, 2017 by Shelter Care Team

Housing Programs

Full-time Housing Advocate/Case Manager
Housing Program

Please note: If you are interested in being considered for the position, both a cover letter and a resume are required . Your cover letter will serve as a writing sample, as drafting letters, corresponding via e-mail, and writing case notes are all vital to the position.

Job Overview: Provide support and advocacy for families in Emergency, Transitional, Permanent Supportive and Rapid Re-housing programs, while utilizing a Housing First model. Conduct intakes and help create plans to achieve client-directed goals. Regularly meet with housing residents – both in office and at residents’ homes. Ensure record keeping is in compliance with grant funding requirements, while maintaining confidential participant files. Transport residents to and from appointments in company vehicles and assist families with obtaining benefits, household items, and/or furnishings.

Advocate will also help families entering Rapid Rehousing locate safe, affordable rental housing and negotiate lease terms with property owners. Advocate will on occasion represent Shelter Care at community events and participate on committees that help end homelessness in Winnebago and Boone Counties.

Experience and characteristics desired: Bachelor’s degree in human services, social work, sociology, psychology, or related field plus two years’ experience, or a bachelor’s degree in another field with three years’ experience. The right candidate will also be proficient in Microsoft Office Suite and be able to learn new software with instruction. Past experience working with families, veterans, and people experiencing homelessness is strongly desired. In addition, a belief that people are capable of making positive choices and determining the direction of their own lives is important. The right person will also be able to work both independently and with co-workers and be a self-starter.

cover letter and a resume are both required for consideration.


Health, vision, dental, Aflac, life insurance, retirement up to 3% match, 11 paid holidays and generous PTO

Job Type: Full-time

Salary: $30,000.00 /year

Required education:   Bachelor’s

Required license or certification:   Driver’s License

Benefits: Medical and dental insurance, disability, vision, 401K match

Send both a resume AND cover letter to:

Sarah Parker-Scanlon
Executive Director
218 7th Street
Rockford, IL 61104 


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